Help with your bill
Prior authorization and your bill
Some services need plan approval first. Notices may arrive before or after a bill. Understanding the letter helps you know whether a charge is still in limbo.
On the notice
Look for service description, decision (approved/denied/pending), and any response deadline.
Photo your bill or EOB
Free one-line preview, then unlock the full understand + respond pack: plain English, next steps, and calm call/email scripts. Educational only—not legal, medical, or financial advice.
Photo every page of your bill or EOB
Multi-page EOBs are normal — add all pages (up to 10). Photos work best; PDFs with text are supported too.
Try a sample:··