Help with your bill
Copay vs coinsurance
A copay is often a flat amount for a visit type. Coinsurance is often a percentage of the allowed amount after deductible rules. Your EOB may list both.
Why both appear
One visit can include a copay for the office visit and coinsurance for procedures or facility fees.
Photo your bill or EOB
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Photo every page of your bill or EOB
Multi-page EOBs are normal — add all pages (up to 10). Photos work best; PDFs with text are supported too.
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